Privacy Policy
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar daPrivacy Notice pursuant to Art. 13 EU Regulation 2016/679
We hereby inform you that EU Regulation 2016 provides for the protection of individuals and other subjects with regard to the processing of personal data. According to the aforementioned regulation, the processing of your personal data will be carried out following the principles of fairness, lawfulness, transparency, and the protection of your privacy and rights. In accordance with Art. 13 EU Regulation 2016/679, we provide you with the following information:
Purpose and Methods of Data Processing
Your personal data has been provided to us and will be processed exclusively for the following purposes:
for entering personal data into the company’s computer databases;
for accounting purposes;
for managing receipts and payments;
to comply with legal obligations under civil, tax laws, regulations, and EU legislation;
for commercial and marketing activities related to our business, including profiling. The processing of personal data will be carried out using both paper and electronic media by the data controller, the data processor(s), and authorized personnel, ensuring all necessary safeguards for security and confidentiality.
1.1. Personal Information
We may collect and process the following categories of personal information:
Contact Information: including name, email address, phone number, and postal address, which we may collect when you make a reservation at the Agriturismo.
Payment Information: information related to payments and transactions made with us.
1.2. Automatically Collected Information
We use web analytics tools such as Google Analytics GA4 and Hotjar to automatically collect information about user behavior on our website, including:
Access Data: IP address, browser type, operating system, date, and time of access.
Usage Data: pages visited, time spent on the website, navigation paths, and other usage information.
How We Use the Information
We use the collected information for the following purposes:
Service Execution: we use personal information to provide our services, such as processing reservations and providing customer support.
Analysis and Improvement: we use automatically collected data to analyze website trends and improve its functionality and user experience.
Marketing: we may use the information to send promotions, special offers, and communications related to the Agriturismo, but only if you have given your consent.
2.1. Sharing of Information
We will not share your personal information with third parties except in the following cases:
When necessary to fulfill the services requested by you.
When required by law or to respond to legal requests.
Legal Basis for Data Processing
The legal bases for data processing are indicated in Art. 6 of the GDPR and, in this notice, include consent and the fulfillment of contractual obligations, as shown in the following table:
For entering personal data into the company’s computer databases.
For accounting purposes.
For managing receipts and payments.
To comply with legal obligations under civil, tax laws, regulations, and EU legislation.
For commercial and marketing activities related to our business, including profiling.
Processing necessary for the execution of a contract to which the data subject is a party or for the execution of pre-contractual measures requested by the data subject.
Processing is necessary to comply with a legal obligation to which the data controller is subject.
Consent of the data subject.
The provision of your personal data is mandatory to fulfill contractual obligations and legal requirements. Failure to provide them may result in our inability to fulfill contractual obligations.
Communication and Disclosure of Data
For the purpose of contract execution and the purposes mentioned above, your personal data may be communicated to:
All natural and legal persons (legal consulting firms, administrative, tax, audit firms, couriers and shippers, data processing centers, business partners, group companies, social media channels, etc.) where communication is necessary for the purposes mentioned above.
Banks for the management of receipts and payments.
Factoring or debt recovery companies.
Our collaborators and employees, duly authorized within the scope of their duties.
Data Retention Period
The retention of the personal data provided will occur throughout the duration of the contractual relationship and, in any case, for 10 years from the end of the contractual relationship or a longer period if there are pending legal proceedings. The retention of personal data provided for profiling and marketing purposes will have a duration of 12 months.
Rights of the Data Subject
At any time, you may exercise your rights against the data controller, as listed below:
Access (Art. 15 EU Regulation no. 2016/679);
Rectification (Art. 16 EU Regulation no. 2016/679);
Erasure (Art. 17 EU Regulation no. 2016/679);
Restriction (Art. 18 EU Regulation no. 2016/679);
Portability, meaning the right to receive the personal data concerning you, which you have provided to the data controller, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance (Art. 20 EU Regulation no. 2016/679);
Objection to processing (Art. 21 EU Regulation no. 2016/679);
Withdrawal of consent to processing, without affecting the lawfulness of processing based on consent before its withdrawal (Art. 7, para. 3 EU Regulation no. 2016/679);
File a complaint with the Data Protection Authority (Art. 51 EU Regulation no. 2016/679). The exercise of these rights can be carried out by written communication sent via certified email to info@charmechic.com or by registered letter with return receipt to Charme & Chic Luxury – Via della Maddalena, 13 – 00186 Rome – Italy.
Data Controller
The data controller is: Agriturismo Sa Jana Holidays – Bacu e Ludu, 08040 Cardedu NU – Italy
Data Protection Officer
The Data Protection Officer (DPO) can be reached at the following address: Agriturismo Sa Jana Holidays
Note: This translation is provided for informational purposes, and the original Italian text should be referred to for legal accuracy.pibus leo.